About Us

Sparx Systems

Sparx Services North America

Company Overview
Sparx Services North America (SSNA) is your headquarters for sales, services and support for Sparx Systems Enterprise Architect in the United States, Canada, and Mexico. SSNA offers a wide range of services for Sparx Systems Enterprise Architect end users, including Certified Sparx Systems Enterprise Architect training courses and live tech support for Enterprise Architect during North American business hours. With both on-site and remote training and consulting, SSNA offers you complete lifecycle support from pre-sales and acquisition to implementation and operation.

Sparx Services North America's mission is to help you deliver world-class modeling solutions with Sparx Systems Enterprise Architect. Through real world project coaching and Sparx Systems Certified classroom training, SSNA will help you deliver the results you need to realize business value.

Pre-Sales Support Activities
  • RFI/RFP Support
  • Requirements Documentation
  • Product Demonstration
  • Proof of Concept Creation
Operational Support Activities
  • Installation and Configuration
  • Instructor-Led and Web-Based Training (Framework, Notation, and Tool)
  • Tool Customization and Integration
  • Project Coaching and Mentoring
  • Maintenance Renewals
Complete Modeling Domain Coverage
  • Business/Enterprise Architecture
  • Systems Engineering/MBSE
  • Business Process Modeling
  • Requirements Management
  • Software/System Development
Industry Standards Expertise
  • TOGAF, ArchiMate, IT4IT, BIZBOK
  • OOSEM, Unified Process, Agile

Company Background
Established in 1996 by Geoffrey Sparks, Sparx Systems is an Australian company based at Creswick, Victoria. With over ten years' investment in the development of Enterprise Architect, the company's motivated team of employees are dedicated to the ongoing development and support of modeling tools and object-oriented methodologies.

Company Vision
Sparx Systems aims to satisfy the growing needs of business and IT users involved in software and systems development, by providing immediate delivery and ongoing support of affordable, productive and user-friendly modeling software.

Sparx Systems believes that a complete modeling and design tool should be used throughout the full lifecycle of systems development. Our subscription plan reflects this, and our belief that "life-cycle" software should be as dynamic and modern as the systems you design and maintain.

Our software is intended for use by analysts, designers, architects, developers, testers, project managers and maintenance staff - almost everyone involved in a software development project and in business analysis. It is Sparx Systems' belief that highly priced CASE tools severely limit teams, and ultimately organizations, by narrowing the effective user base and inhibiting access to important model information. Therefore, Sparx Systems is committed to both maintaining an accessible pricing model and to distributing a 'Read Only' (EA Lite) version of Enterprise Architect for use by those who only need to view modeling information.

User Base
Over 580,000+ effective licenses have been sold globally. The user base is located predominantly in the United States, Canada, UK, Spain, Germany, Japan, Scandinavia, France, the Netherlands and other Western European countries and also enjoys strong support in Australia, Brazil, Mexico, New Zealand, Korea, South Africa, Argentina, Chile, and more.

Contact Details
Sparx Systems can be contacted at the following email addresses:

General Enquiries: info@sparxsystems.us

Support Enquiries: support@sparxsystems.us

Sales and Purchase Enquiries: sales@sparxsystems.us

Phone Number: 800-882-6051