TM Forum Frameworx

Sparx Services North America has done the hard work for you and compiled the complete TM Frameworx into a set of reference models that are ready to install into your company’s Sparx Enterprise Architect repository. This subscription service gives you access to model updates every time TM forum releases a new version of Frameworx (currently twice per year). Frameworx 19.0 is now available!

Your team can be ready to use Frameworx in a few days and avoid months of transformation and modeling effort.

Frameworx Content Packs for Sparx Enterprise Architect


Digital Maturity Model for the Telecom industry


Business Operating Model

Business Architecture

Business Capability Model and Value Streams


Information Framework


Application Architecture Reference Model

Open APIs

Integration Specifications for the Telecom industry

Open Digital Architecture (ODA)

Method for doing Enterprise Architecture

1 +
Business Processes
1 +
1 +
Information Objects
1 +
Metrics & KPIs

Why choose the Frameworx offerings from Sparx Services North America

  • Not just a content or tool offering - a full suite of services to help you use Frameworx effectively
  • Integrate Frameworx content with your existing architecture models for benchmarking and decision support
  • Save time and effort of using contractors to translate and update Frameworx content
  • Available for Frameworx version 17.5, 18.0, 18.5, 19.0 (inquire about other versions)
  • Includes updates for future Frameworx releases
  • Advanced support from experts at Sparx Services North America

Digital Maturity Model

DMM is the part of Frameworx that you use for strategic planning.  The DMM content pack for Sparx EA enables you to interact with the DMM content, map it to your company’s architecture, conduct maturity assessments and visualize results for management stakeholders.

What would I use this for?

  • Guiding capability-based planning activities
  • Facilitate a DMM assessment for your company
  • A business-friendly way of having discussions with executives about Digital Transformation
  • Creating architecture roadmaps of how your investments lead to higher levels of digital maturity

What is in the DMM content pack?

  • The digital maturity model for the Telecom industry as defined by the TM Forum transformed into architecture objects in Sparx EA
  • 20 dimensions covering Customer, Strategy, Technology, Operations and Culture
  • 110 criteria that define standardized maturity levels
  • 545 attributes that describe the levels of maturity
  • Tagged valued to do maturity scoring against each criterion
  • Visualization of DMM to non-technical stakeholders using Prolaborate

eTOM – Business Operating Model

eTOM is the business process reference model for the Telecom Industry.  The eTOM content pack for Sparx EA enables you to compare and map your operations, IT systems and internal processes to industry standards to drive simplification, efficiency and digital transformation discussions with business and management stakeholders

What would I use this for?

  • Transforming business processes in alignment to industry standards
  • Understanding how processes support your capability model and who is operating the processes
  • Application portfolio mapping to standard processes
  • Mapping your organization’s roles and skills to standardized business processes
  • Understand the usage of information by your processes
  • Help you better understand what your BSS and OSS do in your organization
  • Supporting procurement requests

What is in the eTOM content pack?

  • 7-level process hierarchy organized by domain including metrics, process diagrams, & actors, translated into ArchiMate notation
  • 2100+ business processes with process name, short description and long description
  • 500+ process decomposition diagrams
  • 2500 TM Forum defined metrics (214 of these metrics are linked to eTOM business processes)

Business Architecture

The business architecture components of Frameworx include a Business Capability model as well as a set of business value streams.  The business architecture content pack for Sparx EA provides you the high-level structure for bringing the different parts of Frameworx together and aligning them to your company’s architecture

What would I use this for?

  • Capability-based planning and developing change roadmaps
  • Business architecture driven strategic planning discussions with executives and business leaders

What is in the Business Architecture content pack?

  • Business Capability Model aligned to BIZBOK best practices for the Telecom industry along with metadata for assessing capability maturity
  • Value Streams definitions from GB921E modeled in extended ArchiMate and BPMN notation
    • Customer Centric Value Streams
    • Network Centric Value Streams
    • Product Centric Value Streams
  • 275 capabilities (levels 1&2) including name, description, level and tier (strategic, core, supporting)
  • 19 Value Streams with events, processes, data stores and information flows
  • Cross-mapping to show which eTOM processes support each value stream
  • Extended relationships and attributes not included in the Frameworx standard documentation


SID is the part of Frameworx that provides a common vocabulary for information objects and data structures. The SID content pack for Sparx EA helps you to better understand your operational data, business processes and how individual IT systems support your organization. SID can also help you figure out where to get the information you need for agile decision making.

What would I use this for?

  • Show what data is flowing between applications
  • Developing APIs and specifying application integration
  • Starting point for database development
  • Defining standardized requirements for tool vendors and procurement
  • Showing how data objects change between legacy systems and new systems
  • Modeling data ownership/stewardship
  • Information risk management, governance & security – understand who is responsible for what and where is the data located

What is in the SID content pack?

  • The full SID information framework for the Telecom industry, including aggregate business entities, business entities with their properties, descriptions and entity relationships translated into ArchiMate and UML Objects
  • Over 300 architecture diagrams
  • 300 Aggregate Business Entities (conceptual objects) for mapping to business processes and capabilities
  • 1500 UML classes (logical objects) with detailed specifications of the ABEs that can be used for creating technical specification such as XML schemas and JSON files
  • Cross-mapping with Open APIs, SID, Business Capabilities and ODA


The TAM application framework provides a common language to help you rationalize your IT portfolio.  The TAM content pack for Sparx EA provides logical grouping s of applications then describes each application’s functionality.

What would I use this for?

  • Cataloging your company’s physical application landscape and analyzing as-is vs. to-be architectures
  • A simplified lens for looking across organization boundaries for redundancies / save costs
  • Understanding data usage and system integrations by mapping TAM applications to SID and Open APIs
  • Link applications to requirements as part of your capability-based planning process
  • Procurement support for new applications
  • M&A rationalization – a helpful tool in the due-diligence process

What is in the TAM content pack?

  • A hierarchical decomposition of logical application components as described in TAM including names, descriptions and relationships translated into extended ArchiMate notation
  • 406 applications organized by domains
  • 978 functions that explain what the applications do
  • Relationships mapped between applications

Open APIs

The TM Forum Open APIs are a set of standardized integration specifications for the Telecom industry.  The Open API content pack for Sparx EA includes all of the currently published Open API specs, rest definitions and information needed to implement the APIs in your IT systems and products.

What would I use this for?

  • Integrate systems from multiple vendors
  • Reduce the risk of breaking things when you update application components or make changes to data
  • Identifying application redundancy by mapping physical applications to the APIs as well as the implementations/instances of applications
  • Generating RFPs for application procurement and testing conformance of internally developed and vendor solutions
  • Understand what data and applications are subject to regulations for GRC

What is in the Open APIs content pack?

  • Contains all currently published Open APIs and metadata about them including version and lifecycle state and relationship to physical interface specifications
  • 52 APIs
  • 125 Logical data objects
  • 362 Physical data objects
  • 1500 REST Definitions
  • 562 paths (URIs for issuing service calls)

Open Digital Architecture (ODA)

ODA is a method for doing Enterprise Architecture based on TOGAF and a functional architecture in the Telecom industry. The ODA content pack for Sparx EA includes all of the architecture functional blocks, principles and functionalities as defined by the TM Forum.

What would I use this for?

  • A simplified architecture development method to guide how the different Frameworx components are used in architecture.
  • Helps to explain what the architecture function in a digital enterprise should do/be
  • A tool to infer relationships that may not be specifically defined between SID, TAM, ETOM and Open APIs

What is in the ODA content pack?

  • 5 Architecture functional blocks that represent the things that architects do
  • 24 architecture principles for how to do architecture
  • 38 functionalities (like capabilities)
  • Cross-mappings to eTom, SID and Open APIs