Telecom Industry Solutions

Do you know where to target your transformation and IT investments to generate the most value for your organization?

Are you looking for a structured approach for determining the right set of capabilities to invest in to drive your company’s vision and strategy?

Do you need to rationalize your IT portfolio to ensure you have the right systems to support the business’s needs while at the same time cutting operational costs? 

If so, we can help!

Sparx Services North America brings a complete solution for Capability Based Planning and Portfolio Rationalization, including the leading industry framework content from the TM Forum and the world’s leading architecture platform from Sparx Systems. The experts at SSNA bring decades of consulting and training experience, providing a comprehensive set of products and services tailored to the unique needs of CSPs and other companies in the telecom industry.

A full suite of offerings for the Telecom Industry

  • Ready to load content packs for the full set of TM Forum Frameworx
  • Pro Cloud Server and Prolaborate - Share your architecture content across the enterprise
  • Integration of your existing architecture with Frameworx reference models
  • Consulting services to help you use Frameworx to drive business value
  • Sparx Certified training courses to help your team be more effective

Capability Based Planning with Frameworx and Sparx EA

Capability based planning is a technique for planning what business and technical capabilities you need to invest in to realize your organization’s strategy.  It utilizes a holistic architectural approach combined with objective analysis of the cost and value indicators that help you directly tie individual projects and investments to the impacts they have on your organization.  The output of capability-based planning is a change roadmap to guide implementation projects.

When you should do capability-based planning

Transformation Initiatives – Digital Transformation and other business change initiatives fundamentally transform your company’s operations. Capability based planning can give you a holistic picture of your future state operations and a roadmap to drive change quickly, safely and effectively so you can realize the value of business transformation faster.

New product development – Do you understand the full extent of changes needed to support a new product or service offering? From manufacturing and logistics to support, sales and regulatory compliance. Capability based planning provides a structured approach for ensuring that your whole company is ready for your new offerings.

Entry into new markets – geographic expansion and growth into new industries can be difficult for organizations that are comfortable operating in a “home market”. Capability based planning can help you discover the changes needed to scale your operations and adapt to the nuances of the broader marketplace.

What makes the SSNA offerings for application portfolio rationalization different?​

The experts from Sparx Services North America have been working with IT organizations for decades, leveraging architecture-based approaches to IT planning. Sparx Enterprise Architect and Prolaborate provide the tools for mapping out the complexities of your IT application landscape so you can clearly see what systems you have and where they are being used across your organization. Using the TM Forum Frameworx as reference models, your company can leverage the best practices and insights of others in the industry to rationalize your portfolio against competitors and identify where to target investments in support of your digital maturity journey.

SSNA offerings to support application portfolio rationalization

  • Facilitate the end-to-end application rationalization process
  • Help portfolio management teams apply architecture approach to IT planning
  • Work with solution development teams to align project scoping and delivery to target architecture
  • Implement and configuring Sparx Enterprise Architect for modeling solution architectures and developing change roadmaps
  • Install and configure the full set of Frameworx reference models in Sparx EA modeling tools so you don’t have to spend months recreating them
  • Help you map your company’s architecture to the Frameworx reference models so you can see how your applications match up against telecom industry best practices.
  • Creating tailored views and heatmaps to facilitate planning discussions and portfolio reviews with executives and business leaders
  • Monitor change/project execution for architecture alignment

Frameworx Content Packs for Sparx Enterprise Architect

Sparx Services North America offers the full set of TM Forum Frameworx reference models available as content pack add-ins for the Sparx Enterprise Architect platform. Frameworx represents a wealth of knowledge created over many years through the collaboration of thought leaders and practitioners across the Telecom industry.  SSNA has transformed all the Frameworx content into architecture models that are ready to load into Sparx EA so your company can begin leveraging them to support capability-based planning, application portfolio rationalization and other use cases.  To transform and load all the Frameworx content using internal staff or contractors, you are easily looking at thousands of hours of effort and waiting months before the models are ready to use… and every time the TM forum releases a new version of Frameworx, you will need to go through the process all over again. 

  • Removes the barriers for doing enterprise architecture using frameworx
  • Don’t spend 6-12 months getting setup, faster time to value
  • You don’t need your high paid architects recreating models, buy the models and use your smart people to accelerate business change
  • A core architecture premise is re-use. Practice what you preach.  Re-use starts with use
  • You can use these models as a tool to collaborate with different people in different roles: business, developers, project teams, executives, analysts, etc
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Business Processes
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Applications
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Information Objects
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Metrics & KPIs

Sparx Services North America has done the transformation work for you and compiled the Frameworx content into a set of reference model add-ins that can be easily installed and configured into your company’s Sparx Enterprise Architect repository in a few days with your team being able to use them within a few weeks. With an active maintenance agreement you will receive updated content packs for each new release of Frameworx from the TM forum (currently twice per year).

Available Frameworx Content Packs for Sparx EA

DMM

Digital Maturity Model for the Telecom industry

eTOM

Business Operating Model

Business Architecture

Business Capability Model and Value Streams

SID

Information Framework

TAM

Application Architecture Reference Model

Open APIs

Integration Specifications for the Telecom industry

Open Digital Architecture (ODA)

Method for doing Enterprise Architecture

Why choose the Frameworx offerings from Sparx Services North America

  • Not just a content or tool offering - a full suite of services to help you use Frameworx effectively
  • Integrate Frameworx content with your existing architecture models for benchmarking and decision support
  • Save time and effort of using contractors to translate and update Frameworx content
  • Available for Frameworx version 17.5, 18.0 and 18.5 (inquire about other versions)
  • Includes updates for future Frameworx releases
  • Advanced support from experts at Sparx Services North America

Digital Maturity Model

DMM is the part of Frameworx that you use for strategic planning.  The DMM content pack for Sparx EA enables you to interact with the DMM content, map it to your company’s architecture, conduct maturity assessments and visualize results for management stakeholders.

What would I use this for?

  • Guiding capability-based planning activities
  • Facilitate a DMM assessment for your company
  • A business-friendly way of having discussions with executives about Digital Transformation
  • Creating architecture roadmaps of how your investments lead to higher levels of digital maturity

What is in the DMM content pack?

  • The digital maturity model for the Telecom industry as defined by the TM Forum transformed into architecture objects in Sparx EA
  • 20 dimensions covering Customer, Strategy, Technology, Operations and Culture
  • 110 criteria that define standardized maturity levels
  • 545 attributes that describe the levels of maturity
  • Tagged valued to do maturity scoring against each criterion
  • Visualization of DMM to non-technical stakeholders using Prolaborate

eTOM – Business Operating Model

eTOM is the business process reference model for the Telecom Industry.  The eTOM content pack for Sparx EA enables you to compare and map your operations, IT systems and internal processes to industry standards to drive simplification, efficiency and digital transformation discussions with business and management stakeholders

What would I use this for?

  • Transforming business processes in alignment to industry standards
  • Understanding how processes support your capability model and who is operating the processes
  • Application portfolio mapping to standard processes
  • Mapping your organization’s roles and skills to standardized business processes
  • Understand the usage of information by your processes
  • Help you better understand what your BSS and OSS do in your organization
  • Supporting procurement requests

What is in the eTOM content pack?

  • 7-level process hierarchy organized by domain including metrics, process diagrams, & actors, translated into ArchiMate notation
  • 2100+ business processes with process name, short description and long description
  • 500+ process decomposition diagrams
  • 2500 TM Forum defined metrics (214 of these metrics are linked to eTOM business processes)

Business Architecture

The business architecture components of Frameworx include a Business Capability model as well as a set of business value streams.  The business architecture content pack for Sparx EA provides you the high-level structure for bringing the different parts of Frameworx together and aligning them to your company’s architecture

What would I use this for?

  • Capability-based planning and developing change roadmaps
  • Business architecture driven strategic planning discussions with executives and business leaders

What is in the Business Architecture content pack?

  • Business Capability Model aligned to BIZBOK best practices for the Telecom industry along with metadata for assessing capability maturity
  • Value Streams definitions from GB921E modeled in extended ArchiMate and BPMN notation
    • Customer Centric Value Streams
    • Network Centric Value Streams
    • Product Centric Value Streams
  • 275 capabilities (levels 1&2) including name, description, level and tier (strategic, core, supporting)
  • 19 Value Streams with events, processes, data stores and information flows
  • Cross-mapping to show which eTOM processes support each value stream
  • Extended relationships and attributes not included in the Frameworx standard documentation

SID

SID is the part of Frameworx that provides a common vocabulary for information objects and data structures. The SID content pack for Sparx EA helps you to better understand your operational data, business processes and how individual IT systems support your organization. SID can also help you figure out where to get the information you need for agile decision making.

What would I use this for?

  • Show what data is flowing between applications
  • Developing APIs and specifying application integration
  • Starting point for database development
  • Defining standardized requirements for tool vendors and procurement
  • Showing how data objects change between legacy systems and new systems
  • Modeling data ownership/stewardship
  • Information risk management, governance & security – understand who is responsible for what and where is the data located

What is in the SID content pack?

  • The full SID information framework for the Telecom industry, including aggregate business entities, business entities with their properties, descriptions and entity relationships translated into ArchiMate and UML Objects
  • Over 300 architecture diagrams
  • 300 Aggregate Business Entities (conceptual objects) for mapping to business processes and capabilities
  • 1500 UML classes (logical objects) with detailed specifications of the ABEs that can be used for creating technical specification such as XML schemas and JSON files
  • Cross-mapping with Open APIs, SID, Business Capabilities and ODA

TAM

The TAM application framework provides a common language to help you rationalize your IT portfolio.  The TAM content pack for Sparx EA provides logical grouping s of applications then describes each application’s functionality.

What would I use this for?

  • Cataloging your company’s physical application landscape and analyzing as-is vs. to-be architectures
  • A simplified lens for looking across organization boundaries for redundancies / save costs
  • Understanding data usage and system integrations by mapping TAM applications to SID and Open APIs
  • Link applications to requirements as part of your capability-based planning process
  • Procurement support for new applications
  • M&A rationalization – a helpful tool in the due-diligence process

What is in the TAM content pack?

  • A hierarchical decomposition of logical application components as described in TAM including names, descriptions and relationships translated into extended ArchiMate notation
  • 406 applications organized by domains
  • 978 functions that explain what the applications do
  • Relationships mapped between applications

Open APIs

The TM Forum Open APIs are a set of standardized integration specifications for the Telecom industry.  The Open API content pack for Sparx EA includes all of the currently published Open API specs, rest definitions and information needed to implement the APIs in your IT systems and products.

What would I use this for?

  • Integrate systems from multiple vendors
  • Reduce the risk of breaking things when you update application components or make changes to data
  • Identifying application redundancy by mapping physical applications to the APIs as well as the implementations/instances of applications
  • Generating RFPs for application procurement and testing conformance of internally developed and vendor solutions
  • Understand what data and applications are subject to regulations for GRC

What is in the Open APIs content pack?

  • Contains all currently published Open APIs and metadata about them including version and lifecycle state and relationship to physical interface specifications
  • 52 APIs
  • 125 Logical data objects
  • 362 Physical data objects
  • 1500 REST Definitions
  • 562 paths (URIs for issuing service calls)

Open Digital Architecture (ODA)

ODA is a method for doing Enterprise Architecture based on TOGAF and a functional architecture in the Telecom industry. The ODA content pack for Sparx EA includes all of the architecture functional blocks, principles and functionalities as defined by the TM Forum.

What would I use this for?

  • A simplified architecture development method to guide how the different Frameworx components are used in architecture.
  • Helps to explain what the architecture function in a digital enterprise should do/be
  • A tool to infer relationships that may not be specifically defined between SID, TAM, ETOM and Open APIs

What is in the ODA content pack?

  • 5 Architecture functional blocks that represent the things that architects do
  • 24 architecture principles for how to do architecture
  • 38 functionalities (like capabilities)
  • Cross-mappings to eTom, SID and Open APIs